Helpful answers
Frequently asked questions
Use these answers as a starting point, then share your specific venue and schedule with our team.
How do I start selecting furniture?
Browse the catalog by category, open product details, save likely pieces to Fallows, and place quantities in the cart when you are ready to organize a request.
Are catalog prices final event quotes?
Catalog prices are indicative per-unit rental rates. Delivery, setup, access, timing, taxes, and event-specific requirements are reviewed before a final quote.
What information should I send with an inquiry?
Include your event date, venue, guest count, furniture quantities, access notes, and preferred style so we can respond usefully.
What is Fallows?
Fallows is the saved-items area. It stores product IDs in your browser so you can return to a considered shortlist without creating an account.
How does the cart work?
The cart stores product IDs and quantities locally. You can adjust quantities and view an indicative subtotal before contacting the team.
Can furniture be used outdoors?
Choose items marked Outdoor and tell us about the surface, weather exposure, cover, and access. Outdoor suitability depends on the specific venue conditions.
Do you provide delivery and setup?
Delivery and setup availability depends on the venue, timing, access route, and order size. These details are confirmed during the quote process.
How should rented furniture be cared for?
Keep furniture away from spills, open flames, standing water, and unauthorized moving equipment. Report any issue promptly so our team can advise.